Privacy Policy

We collect only the personal data necessary to respond to enquiries and administer programme enrolment. This includes:

• Contact information: Name, email address, and telephone number (if provided).
• Enquiry content: The message or questions you submit through our contact form.
• Programme enrolment details: If you enrol, we may collect information needed to administer your participation.
• Technical data: Cookies, IP address, browser type, and pages visited — collected through website analytics services (see Section 5).

We do not collect financial account information, pension account numbers, or any sensitive personal data as part of our educational service delivery.

We process your data on the following bases under the PDPA:

• Consent: When you submit the contact form, you consent to us using your details to respond.
• Contract performance: When you enrol in a programme, we process data to administer that enrolment.
• Legitimate interests: For website analytics to understand how our site is used and improve it.

• To respond to enquiries and answer questions about our programmes.
• To administer enrolment in and delivery of programmes you have registered for.
• To send information updates to Complete Literacy Course participants as part of the programme.
• To send relevant information about our programmes if you have consented to receive it.
• To improve our website and content using aggregated analytics data.
• To comply with legal obligations under Thai law.

We do not use your data for automated decision-making or profiling, and we do not sell your data to any third party.

Enquiry data is retained for up to 12 months from the date of receipt, or for the duration of any subsequent programme enrolment, whichever is longer. Enrolment records are retained for up to 3 years after the programme conclusion for administrative purposes. You may request deletion at any time (see Section 7).

We use cookies to support basic website functionality, understand how our site is used, and (with consent) for analytics purposes. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

We do not sell or rent personal data. We may share limited data in the following circumstances:

• Service providers: Third parties who support our operations (e.g. email delivery, website hosting) are bound by data processing agreements and may not use your data for their own purposes.
• Analytics: We use standard analytics tools (such as Google Analytics) which may process technical data. See their privacy policies for details.
• Legal requirement: Where required by Thai law or regulatory authority.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include access controls on our systems, encrypted email communication where available, and regular review of our data handling practices. In the event of a data breach that is likely to affect your rights, we will notify affected individuals in accordance with the PDPA.

Under the PDPA, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data (subject to legal retention obligations).
• The right to object to processing based on legitimate interests.
• The right to withdraw consent at any time (without affecting prior processing).
• The right to data portability where technically feasible.
• The right to lodge a complaint with the Personal Data Protection Committee of Thailand.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

Our website may link to external resources such as public information sites and reading materials. We are not responsible for the privacy practices of external websites and encourage you to review their policies before submitting personal data to them.

Our programmes are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently done so, please contact us and we will delete the data promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last reviewed. Significant changes will be communicated to enrolled participants by email where possible.

For any questions about this policy, to exercise your rights, or to make a data-related request, please contact: